Launchpads & Solution Designer

A Launchpad answers the question every implementation team asks: “This is the kind of customer we’re dealing with — how do we set them up?”

Start from an archetype

Pick a Customer Org archetype (Big Bank, FinTech, Healthcare Provider, and so on). The Launchpad uses what you know about that archetype to recommend a setup.

What a Launchpad produces

• Modules — the product capabilities this archetype needs.
• Content packs — starting content suited to the archetype.
• Role-based dashboards — tied to the personas who’ll use them.
• Rollout plan — a sequenced plan to get them live.

Why it matters

Launchpads connect persona knowledge to action. Instead of persona research sitting in a library, it directly shapes how a real customer is configured and onboarded.

Pairs well with

• Customer variants — tailor the personas behind the dashboards.
• Core concepts — where Launchpads sit in the bigger picture.